Year 0
Handed over
Designed, installed and handed over by our own team.
Aftercare
The Solar Owners Club
Your next step: The Solar Owners Club, a future-ready, premium membership designed to help you optimise, protect, and evolve your solar system — together with a community of solar owners just like you.
Ask us about joining
Or call 07441 369 505
The years after
Solar that’s looked after.
Long after handover day.
Is your system ageing, or is something not working as expected? Are there elements that you need or want to upgrade? Or, maybe you are just looking for some support?
We’ve built this membership club just for you. Scroll down to find out more.
The Solar Owners Club is a premium membership programme from Solar Upgrades Ltd, designed to support solar PV (photovoltaic) system owners with maintenance, expert resources, and exclusive benefits. With this membership, you gain peace of mind knowing your solar investment is cared for by professionals, ensuring it performs optimally year after year. Whether it’s regular health checks or priority support, the Solar Owners Club is your trusted partner for maximising the value and efficiency of your solar system.
Solar owners often feel isolated and unsure where to turn for advice or support when questions and issues arise about their systems. We have created a space where Club Members can connect with us and others who share their experiences and knowledge about all things solar.
- We see you, we hear you, and we’re here to help you.
- You don’t know what you don’t know, but we know solar.
The Solar Owners Club
What membership looks like,
year by year.
Move the ring along the ruler to see each stage, from the day our team hands over your system to the years that follow.
Your member cardDrag to turn
Member
The Solar
Owners Club
Included with every installation
What members get
- An annual system health check
- A dedicated support line
- Discounted upgrades and services
- A members’ community
After year one, membership by system size
Year of 20
years
years
Year 1
The club, included
The Solar Owners Club, included: an annual system health check, a dedicated support line and member prices on upgrades.
Year 2 and on
Stay in the club
Stay in the club, with membership by system size.
Year 10
Warranty to here
Your 10-year workmanship warranty runs to here.
Year 20
The long view
Designed for the years after handover, not just the day itself.
Year 01
Solar Upgrades installs it.
The Solar Owners Club looks after it.
What members get
What membership includes.
Annual system health check
For the duration of your Club membership, we will visit your system once a year to thoroughly test and inspect it. This Health Check is a step up from what is recommended by MCS (the Microgeneration Certification Scheme) but meets the recommendations of most manufacturers. This health check will identify any faults or issues and give us a chance to understand how you use your home and energy. We will then give you a tailored plan for you to maximise your system’s potential. Simply hop back to the Hub when you’re ready, tell us what you want/need from your plan, choose your install date and let us take care of the rest. No sales people, just our best advice.
Heavily discounted products and services/labour
As a Club Member you will enjoy heavily discounted products (often wholesale price) allowing you to manage any upgrades/maintenance costs more effectively and ensuring your system remains in top condition without breaking the bank. We also discount and fix our labour and service charges to Club Members for even bigger savings.
Dedicated support helpline
A dedicated and responsive team will be on hand for any questions you have via The Hub, WhatsApp, webChat and email. As a Club Member you will receive our highest level of support, and we work tirelessly to maintain those standards. When you join the Club, know you are choosing quality and committed customer service. Helping you is at the heart of everything that we do.
Boost performance and efficiency
Many solar owners worry about the efficiency and performance of their systems over time. You might have noticed reduced energy production or unfamiliar issues, leading to decreased Feed-in Tariff (FiT) income and savings. We offer:
- Proactive maintenance to keep potential issues at bay
- Fault-finding & quick fixes for any problems that pop up
- Drones for up-close-and-personal roof inspections
Maximise efficiency and savings
As solar technology evolves, older systems may lack the efficiency of newer models, or perhaps you’ve had your eye on battery storage. Upgrading or replacing elements of your system can be costly. We’re here to help maximise your investment.
- We won’t negatively affect your Feed-in Tariff income or your export payments under the Smart Export Guarantee (SEG)
- Tips and tricks for improving your system and home energy consumption
- Keep your system working in line with the manufacturer’s guidelines - this is an important one for your warranties.
Safety & compliance
We’ve got your back when it comes to protecting your system and keeping everyone safe.
- Well-maintained parts mean safe systems
- Spotting any health and safety issues before they become a bigger problem
Membership
Membership plans
One year in The Solar Owners Club comes with every installation. After that, membership continues on a plan based on the size of your current inverter, measured in kilowatts (kW).
- Band 1Inverter up to 20 kW
- Band 220 to 50 kW
- Band 3Over 50 kW
Already a member? Contact us to manage your membership.
The Hub
Knowledge sharing is very important to our ethos. We know that many solar owners still don’t fully understand their system and its capabilities. We’ve created a hub for you to access educational resources and connect with fellow solar owners to share experiences, gain insights, and learn from one another. This is a really collaborative area, so make sure you get involved.
Members
From our members.
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Finally, someone who responds, listens and helps in the solar world. Wouldn't hesitate to recommend.
M&J, Somerset Owners Club member -
Chuffed to bits with our upgraded system - working better than ever! Thanks guys.
P&M, Devon Owners Club member -
We've already saved the full membership cost in our battery upgrade alone! Great value for money.
I&N, Cornwall Owners Club member
Swipe, or use the arrows.
Does my solar PV system need maintenance?
Solar PV systems require very little maintenance. However, to ensure optimal performance over time, we recommend occasional cleaning of the panels and a professional inspection once a year. This helps spot any potential issues early and keeps your system running efficiently. Our Solar Owners Club membership includes annual health checks for added peace of mind.
Join
Ask us about joining.
Whether you have one panel or one million, there’s a whole host of reasons to join The Solar Owners Club. If another installer fitted your system, you can still ask about joining. If you’re unsure about your inverter size, feel free to contact us for assistance in choosing the most suitable plan.